Sewerage


Mike Lockwood
Mike Lockwood, Director
Joseph S. Yenni Building
1221 Elmwood Pk. Blvd., Suite 803
Jefferson, LA 70123
Phone:  (504) 736-6661
E-mail: JPSewerage@jeffparish.net

The mission of the Department of Sewerage is to serve the citizens of Jefferson Parish by providing effective conveyance, treatment and disposal while protecting public health and the environment.

Four major functions are required to fulfill those goals:

  1. Treatment of Wastewater
  2. Pumping of untreated sewage
  3. Collection of untreated sewage in gravity line system
  4. Pumping of the treated water to the Mississippi River for discharge

Facilities and Locations:

Main Office Administration Suite 803
1221 Elmwood Park Blvd.
Harahan LA 70123
Phone (504) 736-6661
Office Hours 8:00 a.m. - 4:30 p.m.
 
East Bank Field Office 4901 Jefferson Hwy., Suite B
Jefferson LA 70121
Phone (504) 736-6675
Office Hours 7:00 a.m. - 3:00 p.m.
 
West Bank Field Office 1440 River Park Road
Bridge City, LA 70094
Phone (504)437-4811
Office Hours 7:00 a.m. - 3:00 p.m.
 

If there is a complaint or question on work being done by the Department of Sewerage call our complaint line.

Complaints Contact Number
Office Hours Complaints:

8:00 a.m. - 4:30 p.m.

(504) 736-6661

After Hours Complaints:

Weekdays - 3:00 p.m. - 7:00 a.m.
Weekends and Holidays (24 hours)

(504) 736-6006

(If there is a complaint dealing with parish workers be sure to note the vehicle number before calling the complaint line)

Facilities Quick Overview

  • Five Treatment Plants - which treat 57,000,000 gallons of wastewater daily
  • Over 500 Lift Stations which each have from 2-7 pumps
  • Over 1300 miles of gravity pipe and about 100 miles of force main pipe
  • Estimated number of manholes 21,120

Five Most Frequently Asked Questions:

  1. Where does Sewerage Department responsibility begin?
  2. When should I call a plumber?
  3. How long should I have to wait when I call in a stoppage complaint?
  4. Does the Department of Sewerage replace sidewalk?
  5. What is Sewerage Wastewater and what is Storm Wastewater?

1. Where does Sewerage Department responsibility begin?

Parish is responsible for service beginning at the 6" clean out which is usually located near the sidewalk area on the house side.

2. When should I call a plumber?

Rule of thumb - Parish is only responsible when piping is on public property. All residents should know and have exposed the 6" sewer clean out located near the sidewalk. If you are having problems with sewerage draining you should open the 6" clean out and if there is no water in the 6" clean out then the restriction would be located on private property side of the clean out and a plumber should be called. If sewer water can be seen or if the clean out overflows with wastewater then you should call the Department of Sewerage Complaint Line.

3. How long should I have to wait when I call in a stoppage complaint?

Stoppage crews are available from 6 a.m. till 11:00 p.m. Actual response time depends on the number of stoppages received at that particular time and the distance between the location of the washout truck and the complaint.

4. Does the Department of Sewerage replace sidewalk?

The Department of Sewerage will only replace sidewalk when a sewer repair is made and only the portion of sidewalk that was removed.

5. What is Sewerage Wastewater and what is Storm Wastewater?

The two classifications of Sewerage Wastewater are:

  1. Residential - water from sinks showers bathtubs toilets and washing machines.
  2. Industrial - water from food products and equipment maintenance.

Storm Wastewater - is mostly rainfall runoff. This wastewater also contains contaminants which can be harmful.