Brett Todd, Director
1221 Elmwood Pk. Blvd., Suite 803
Jefferson, LA 70123
P: (504) 736-6661
F: JPSewerage@jeffparish.net
The mission of the Department of Sewerage is to collect and treat sewerage
and industrial wastewater with two goals in mind: protection of public health
and preservation of our water quality.
Four major functions are required to fulfill those goals:
- Treatment of Wastewater
- Pumping of untreated sewage
- Collection of untreated sewage in gravity line system
- Pumping of the treated water to the Mississippi River for discharge
If there is a complaint or question on work being done by the Department of
Sewerage call our complaint line.
| 8:00 a.m. - 4:00 p.m. |
(504) 736-6661 |
| 3:30 p.m. - 7:30 a.m. |
(504) 736-6006 |
(If there is a complaint dealing with parish workers be sure to note the
vehicle number before calling the complaint line)
Facilities Quick Overview
- Five Treatment Plants - which treat 57,000,000 gallons of wastewater daily
- Over 500 Lift Stations
which each have from 2-7 pumps
- Over 1300 miles of gravity pipe and about 100 miles of force main pipe
- Estimated number of manholes 21,120
Five Most Frequently Asked Questions:
1. Where does Sewerage Department responsibility begin?
2. When should I call a plumber?
3. How long should I have to wait when I call in a
stoppage complaint?
4. Does the Department of Sewerage replace sidewalk?
5. What is Sewerage Wastewater and what is Storm
Wastewater?
Five Most Frequently Asked Questions: Answers
1.
Where does Sewerage Department responsibility begin?
Answer:
Parish is
responsible for service beginning at the 6" clean out which is usually
located near the sidewalk area on the house side. Back
2.
When should I call a plumber?
Answer:
Rule of thumb -
Parish is only responsible when piping is on public property. All residents
should know and have exposed the 6" sewer clean out located near the
sidewalk. If you are having problems with sewerage draining
you should open
the 6" clean out and if there is no water in the 6" clean out
then
the restriction would be located on private property side of the clean out and a
plumber should be called. If sewer water can be seen or if the clean out
overflows with wastewater
then you should call the Department of Sewerage
Complaint Line.
Back
3.
How long should I have to wait when I call in a stoppage
complaint?
Answer:
Stoppage crews are available from 6 a.m. till 11:00 p.m. Actual response time depends on the number of stoppages received at that particular time and the distance between the location of the washout truck and the complaint.
Back
4.
Does the Department of Sewerage replace sidewalk?
Answer:
The Department of
Sewerage will only replace sidewalk when a sewer repair is made and only the
portion of sidewalk that was removed. Back
5.
What is Sewerage Wastewater and what is Storm Wastewater?
Answer:
The two
classifications of Sewerage Wastewater are:
1. Residential - water
from sinks
showers
bathtubs
toilets
and washing machines.
2. Industrial
- water from food products and equipment maintenance.
Storm Wastewater
- is mostly rainfall runoff. This wastewater also contains contaminants which
can be harmful.
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