Assistance for Residents

The following are services provided to Jefferson Parish citizens during this time:

If you need assistance finding food, paying housing bills, accessing free childcare or other essential services during this time, dial 2-1-1 to speak to someone who can help.

Counseling Services:
The Keep Calm Through COVID crisis phone line is available 24/7.  Dial 1-866-310-7977.  All calls are confidential.

JEFFCAP Food Distribution Centers
Curbside food distribution is available at Community Centers throughout Jefferson Parish for all pre-registered residents. CLICK HERE for more information.

SBA Disaster Assistance Loans
To apply for Disaster Assistance Loans through the U.S.  Small Business Administration visit

Second Harvest Food Bank
Second Harvest Food Bank will work to provide food assistance to residents who are experiencing food insecurity due to COVID-19.  Residents can also call 2-1-1 and ask about “emergency food assistance” to receive more information, find out where a food pantry may be located in their community, and sign up for services.  More information at

SNAP (Supplemental Nutrition Assistance Program)
For information about SNAP or to access an application, residents should:

  • Text GETSNAP (no spaces) to 898211
  • Email
  • Call 1-888-LA-HELP-U (1-888-524-3578)

Citizens can file an unemployment claim at or by calling 1-866-783-5567.

Emergency Rent, Mortgage and Utility Assistance:
The Jefferson Parish Community Action Programs (JeffCAP), in partnership with the Jefferson Parish Department of Community Development, is offering rental, mortgage and utility assistance to eligible residents throughout Jefferson Parish who are facing hardships due to the Coronavirus (COVID-19) Pandemic. CLICK HERE for more information.

  • CLICK HERE for a CSBG Program Assistance Application
  • CLICK HERE for a CSBG Emergency Rent/Mortgage Assistance Application
  • CLICK HERE for a TBRA Application Packet
  • CLICK HERE for a LIHEAP Application or visit for more information