
On-Demand, Curb-to-Curb Public Transit Access Pilot Program Arrives in Metairie Road District
Councilwoman Jennifer Van Vrancken, President Cynthia Lee Sheng, the Department of Transit Administration, Transdev Services, Inc., and Lyft announce a new Move Metairie pilot program.

What is Move Metairie? -
Move Metairie is an on-demand, curb-to-curb public transit access pilot program that serves residents, workers, and visitors throughout the popular Metairie Road District. Provided by Jefferson Transit, this innovative and equitable transportation program expands Metairie Road’s public transit access with Lyft’s more personal, on-demand, curb-to-curb service for public transit riders within the geo-fenced Metairie Road District.
During the initial 6-month pilot, Move Metairie will be offered in the Metairie Road District as follows:
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Lyft will pick-up and then drop-off any passenger within the geo-fenced area shown on the map above;
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Pick-ups and drop-offs may be at any address, stop, home, business, etc. within the geo-fenced area; and
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The Move Metairie pilot program will not apply in New Orleans unless on Metairie Road or at Canal Blvd.’s Bus-Streetcar Terminal.
When does Move Metairie work? +
When does Move Metairie work? -
Beginning September 16, 2019, Move Metairie will operate Monday–Friday, 6:00 a.m.–7:00 p.m., which is the same schedule as Metairie Road’s current E4 bus service.
Where does Move Metairie go? +
Where does Move Metairie go? -
All trips must start-and-end within the geo-fenced area, as detailed in the map above. Public transit transfers are available at the Canal Blvd. Terminal and the Airline-Severn bus stop.
When traveling to/from a residential home, riders must know the exact address of the home.
How much does it cost to use Move Metairie? +
How much does it cost to use Move Metairie? -
Move Metairie is available at the traditional bus fare cost of $1.50 per ride, with free rides for passengers transferring to or from the Canal Boulevard Terminal and Airline-Severn bus stop.
(Move Metairie pricing is a Jefferson Transit travel subsidy valid for up to $15 of the ride cost. Any ride costs beyond $15 will be the responsibility of the rider.)
How do I use Move Metairie? +
How do I use Move Metairie? -
To use the program, passengers and JeT riders may download the Lyft app and enter both promotional codes: MoveMet and Jet2Met.
For users who already have a Lyft account, the promotional codes may be added by going to the “Promos” section in the app and adding both the MoveMet and Jet2Met codes. Once entered, both codes will be automatically retained for future use.
For those riders without a smartphone, a dial-in service will be available at (504) 367-RIDE or (504) 367-7433 to allow riders to request a Lyft pick-up by phone.
How often may I use Move Metairie? +
How often may I use Move Metairie? -
Passengers may use Move Metairie for up to 60 rides per month.
What vehicles offer rides with Move Metairie? +
What vehicles offer rides with Move Metairie? -
Only Lyft-approved vehicles and Mobility Impaired Transportation Systems (MITS) vehicles will participate in the pilot program.
What about the bus? -
During the Move Metairie pilot, Jefferson Transit will cooperate with Transdev to improve JeT service on the higher-volume E1 Veterans Boulevard bus route.
What happens at the end of the 6-month pilot? +
What happens at the end of the 6-month pilot? -
If the pilot program proves successful, Move Metairie will be extended, utilizing quality information and best practices learned by the pilot to ensure Move Metairie’s continued success and growth.
Why offer Move Metairie in the Metairie Road District? +
Why offer Move Metairie in the Metairie Road District? -
Metairie Road continues to be an attractive destination for retail shopping, dining, and entertainment; but ridership along the road’s E4 bus line remains low, transporting only 7 passengers per hour. With Move Metairie, more passengers may travel to more locations in and around Metairie Road in a more cost-efficient way.
In partnering with Lyft, Move Metairie expands equitable access to transit for all JeT riders, residents, and visitors, while focusing Jefferson Transit resources to improve service in places where buses are most effective.
Where can I get more information? +
Where can I get more information? -
For additional information, please visit www.JeffersonTransit.org or contact Jefferson Parish Transit by phone at: (504) 367-RIDE and (504) 367-7433.
Move Metairie is provided by a partnership between Jefferson Transit, Transdev, and Lyft.

About Move Metairie:
Move Metairie is a new public mobility service that provides Metairie residents, workers, and visitors with on-demand, curb-to-curb transportation within a predetermined area. This innovative transportation option expands the reach of traditional public transit to serve riders within a few blocks radius of a standard bus route. Through a partnership with Jefferson Parish, Transdev Services, Inc., and Lyft, Move Metairie will begin as a 6-month pilot project, operating on the underutilized Metairie Road E4 bus line and improving bus frequency on the Veterans E1 bus route. If the program is a success, it will be extended and may be expanded to serve additional areas and neighborhoods throughout Metairie and the Metairie Ridge. For more information, visit www.JeffersonTransit.org.
About Metairie Road District:
The Metairie Road District, a cooperative association of residents, business owners, and civic leaders, seeks to improve the lives of both Metairie Road businesses and surrounding residents by creating a cohesive cultural district reaching from Severn Avenue to the 17th Street Canal. The Metairie Road District strives to advance the area businesses and enhance community events for Metairie Road residents and visitors while embracing the community’s heritage and values. For more information, visit www.MetairieRoad.org or follow Metairie Road on Facebook, Instagram and Twitter.
