Donna Russo, Director
There are six (6) sub-departments under Citizens' Affairs:
HOW'S MY DRIVING/QUESTIONS AND/OR COMMENTS
(504) 736-6000 or (504) 736-6101 / Fax (504) 736-6778
Provides the public with information/assistance on how to access various departments of Jefferson Parish Government.
Based on the particular need, Citizens' Affairs will enlighten the public on the proper department to contact in an effort to satisfy their concern. The office also acts as a problems solution office through which the public can obtain timely assistance.
(504) 736-6101 / Fax (504) 736-6778
The Carnival/Mardi Gras Office is responsible for all aspects pertaining to Carnival/Special Event Parades in (unincorporated) Jefferson Parish. We ensure that the parading krewes adhere to the Ordinance, as well as, educate the public pertaining to the Ordinance.
(504) 736-6771 / Fax (504) 736-6778
The Special Events Office ensures that all applicants adhere to the Ordinance regarding outdoor events, which are open to the general public (unincorporated Jefferson Parish), such as: block parties, fairs/festivals, foot races/walks, processions, and parades.
(504) 736-6409 / Fax (504) 736-6778
This department provides a brochure of governmental information for the Hispanic population in Jefferson. These brochures can be found at libraries and are provided to many Hispanic businesses in Jefferson Parish.
SENIOR CITIZENS' SERVICES
(504) 736-6066 / Fax (504) 736-6772
The Jefferson Parish Senior Citizens’ Services is dedicated to identifying, prioritizing and enhancing the quality of life, independence, health, and dignity of the elder population in unincorporated Jefferson Parish East and West Bank including the Town of Jean Lafitte, by managing community based elder programs.
CITIZENS' WITH DISABILITIES
(504) 736-6086 / Fax (504) 736-6778
The Office for Citizens with Disabilities provides: Information, referral, and educational services to Parish Officials, persons with disabilities, and the general public. This office is responsible for making recommendations to the Parish Administration with regard to the adoption and implementation of all plans relative to the interest and needs of the Parish's 89,000 citizens who have disabilities. This office compiled the Parish's ADA Compliance Plan and monitors to assure that the Parish is in compliance with Title II of the American's With Disabilities Act. It acts in an advisory capacity on disability related legislative mandates and advocates for ADA compliance by providing educational support to businesses public accommodations and parish and non-parish government entities so that litigation and discrimination against our citizens with disabilities can be avoided.